Pay for customers who show up.

The metric is monthly active customers: a customer with at least one event in the calendar month, in production. Sandbox is never billed. Seats are unlimited. Every tier gets the full engine, every action type, webhooks, simulation and AI drafting under a fair-use quota.

TierMonthlyIncluded active customersBeyond includedAlso
Developer$01,000 production active customers, unlimited sandboxhard cap1 project, community supportStart free
Pay as you go$0 base1,000 free$0.02 per active customercard on file, docs and community supportStart free
Starter$99 / mo5,000 active customers$0.02 each3 projectsStart free
Growth$499 / mo50,000 active customers$0.008 each90-day audit retention, roles, priority supportTalk to us
Scale$1,500 / mo250,000 active customers$0.005 each99.9% SLA, SSO when builtTalk to us
Enterprisecustomnegotiatednegotiateddedicated instance, data residency, DPA, 99.99%Talk to us
Events are not the meter. A fair-use allowance of 100 events per active customer per month, with a cheap overage as an abuse guard, not a revenue line.
Pay as you go has no cliff. 2,500 active customers cost $30; 5,000 cost $80. Starter makes sense when you need more projects, not to save money.
Prices are versions. Plans live in the database as versioned data. Your organization keeps its version until you move.